Open source software is built on freely available code, allowing anyone to inspect, modify, and improve it. It powers much of today’s digital infrastructure — from servers to security tools — but often lacks dedicated support. That’s where we come in. Our company provides professional-grade support for open source solutions, helping organizations deploy, maintain, and secure these tools with confidence. We bridge the gap between community-driven innovation and enterprise-level reliability.

Installing and supporting open source software through our service gives customers a powerful advantage. Instead of struggling with complex configurations or community-only documentation, we handle setup, optimization, and integration from day one. That means faster deployment, fewer errors, and less downtime. Ongoing support ensures your systems stay secure, updated, and tailored to your environment. You get expert guidance without vendor lock-in, giving you control, clarity, and peace of mind — all while leveraging the flexibility and cost-efficiency of open source technology.

Systems administrators are the backbone of any organization’s IT operations — and they’re at the core of our support team. These seasoned professionals are responsible for setting up, maintaining, and securing the servers, networks, and software that keep your business running. From managing user access and monitoring system performance to patching vulnerabilities and responding to outages, our sysadmins ensure your infrastructure stays online, stable, and protected. They anticipate problems before they surface, automate key tasks, and serve as the first line of defense against cyber threats. When you work with us, you’re backed by a team that keeps your digital engine running — quietly, efficiently, and with expert precision.

At Aegis Drake, we specialize in supporting powerful open source security tools that form the backbone of a hardened infrastructure. Our team provides expert deployment, configuration, and ongoing support for a full suite of trusted solutions, including Wazuh for SIEM, file integrity monitoring, and threat detection; Suricata and Zeek for deep network intrusion detection and behavioral traffic analysis; and Fail2Ban and OSSEC for host-based protection and active response. We harden systems with Auditd, tailored with Aegis Drake alerting, and Lynis for rigorous system auditing. With Logwatch, Logrotate, and Netdata, we ensure proactive system health and alerting. We also maintain regular internal vulnerability assessments with OpenVAS and implement CrowdSec to defend against abusive IP behavior using real-time community threat intelligence. By managing and maintaining these tools for our customers, we deliver enterprise-grade visibility, defense, and reliability — all without the bloat or lock-in of proprietary software.